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CONOCER Competency Assessment

Certify the Workforce Competencies Behind Your Operations.

Competency assessment processes for professionals and teams working in customs, foreign trade, transportation, customer service and competency assessment in Mexico.

Professional participating in a workforce competency assessment process.

For Professionals and Companies Seeking Formal Recognition of Proven Experience

Customs and Foreign Trade Operations

Personnel involved in customs clearance, tariff classification, compliance, auditing, imports or exports.

Transportation and Logistics

Drivers and companies seeking to demonstrate competencies related to the safe operation of fifth-wheel tractor-trailer vehicles.

Customer Service

Professionals and teams responsible for handling customer requirements, managing services and completing the service process effectively.

Competency Assessment

Professionals seeking to assess candidates against established Competency Standards and objective evidence.

Your Experience Already Exists. Let Us Help You Demonstrate It.

Each Competency Standard defines the knowledge, performance, work products and professional conduct a person must demonstrate in a specific occupational function. We identify the appropriate standard, conduct the initial assessment and guide the evidence-based assessment process.

You demonstrate your competency; we guide the assessment and the corresponding certification process.

Find the Standard That Matches Your Professional Experience

The assessment is not limited to theoretical knowledge. Depending on the standard, evidence of performance, work products, knowledge and professional conduct is collected to determine whether the candidate meets the established criteria.

10
available standards
3
professional areas
Official recognition in Mexico

Available Competency Standards

English descriptions are provided for guidance. Certificates and official records use the Spanish name of each Competency Standard.

Customs and Foreign Trade Operations

7 standards
EC0396.01

Representation of Customs Brokers in Customs Clearance Acts and Formalities

Representación del Agente Aduanal en los actos y formalidades del despacho aduanero

For professionals who represent customs brokers and supervise the acts and formalities involved in customs clearance.

EC0432

Tariff Classification of Foreign Trade Goods

Clasificación arancelaria de mercancías de comercio exterior

For professionals who review documentation and goods, identify their characteristics and determine the applicable tariff classification.

EC0634

Supply Chain Security Auditing for Foreign Trade

Auditoría de la seguridad en la cadena de suministros de comercio exterior

For professionals who plan, conduct and close security audits involving foreign trade operations and supply chains.

EC0707

Corporate Customs Operations

Operación aduanera en el ámbito empresarial

For personnel who manage or supervise customs operations for importing and exporting companies in Mexico.

EC1301

Identification, Prevention and Mitigation of Customs and Foreign Trade Risks

Identificación, prevención y mitigación de riesgos en materia aduanera y Comercio Exterior

For compliance professionals who identify customs risks, establish controls and develop prevention and remediation measures.

EC1445

Advisory Services in Foreign Trade and Customs Operations

Asesoría en operaciones de comercio exterior y aduaneras

For professionals who analyze operations and provide specialized advice on foreign trade and customs matters.

EC1487

Support to Customs Brokers and Customs Agencies During Customs Clearance

Auxilio al agente aduanal/agencia aduanal como dependiente en el despacho aduanero de las mercancías objeto de comercio exterior

For assistants and customs agents who support clearance activities and procedures involving non-tariff regulations and restrictions.

Transportation and Logistics

1 standard
EC0478

Fifth-Wheel Tractor-Trailer Vehicle Operation

Operación del vehículo de quinta rueda

For drivers who inspect vehicle conditions and demonstrate the competencies required to operate fifth-wheel tractor-trailer units safely.

Customer Service and Competency Assessment

2 standards
EC0305

Customer Service Delivery

Prestación de servicios de atención a clientes

For personnel who address customer requirements, manage the requested service and confirm customer satisfaction when service is complete.

EC0076

Candidate Assessment Based on Competency Standards

Evaluación de la competencia de candidatos con base en Estándares de Competencia

For professionals who prepare assessments, collect evidence, issue competency determinations and communicate results.

Assessment Supported by an Accredited Framework

Competency assessments are conducted through an Independent Evaluator accredited under credential EI0018-ECE669-25 and affiliated with Certification and Assessment Entity ECE669-25. When a candidate is found Competent, certification is processed through the corresponding entity and the Competency Certificate is issued by CONOCER.

The Process, Step by Step

01

Initial Assessment

We identify the applicable Competency Standard and review the candidate’s experience to establish the appropriate starting point.

02

Assessment Plan and Evidence Portfolio

We define how the assessment will be conducted and organize the required evidence of performance, work products, knowledge and professional conduct.

03

Competency Assessment

The Independent Evaluator collects and reviews the evidence, issues the competency determination and formally communicates the results.

04

Certification Processing

When the candidate receives a Competent result, certification is processed through the corresponding entity and the Competency Certificate is issued by CONOCER.

Practical Results

Competency Certificate issued by CONOCER when the candidate receives a Competent assessment result.

Official recognition valid throughout Mexico.

A documented process including an initial assessment, assessment plan, evidence collection and formal communication of results.

Ready to Pursue Certification for Yourself or Your Team?

Tell us about the occupational role and we will help identify the applicable Competency Standard.